Case studies
United Certifiers
Industries
Sentia delivered a tailored digital platform for United Certifiers that enhances compliance management and automates certification workflows across all building approval stages.
Product Design
Expert Consulting
Overview
United Certifiers specialise in building approvals and inspections, handling complex compliance requirements for Construction Certificates (CC), Complying Development Certificates (CDC), and Occupation Certificates (OC) across NSW.
To overcome inefficiencies in manual and fragmented processes, Sentia developed a comprehensive web platform focused on strict regulatory compliance and efficient workflow management. This solution ensures certifiers can easily track project progress, manage documentation, and deliver consistent inspection outcomes—all while adhering to industry standards.
Key features include:
- Customisable compliance checklists aligned with each certification type and construction stage to enforce rigorous standards
- Automated workflow management, guiding certifiers through proposal, approval, inspection, and certification phases
- Integration with the NSW Planning Portal for automatic submission of inspection results and compliance reporting
- Robust document control with versioning, audit trails, and role-based permissions to maintain transparency and regulatory readiness
- Real-time dashboards providing clear visibility into project status, pending tasks, and compliance checkpoints
- Scalable backend architecture supporting modular integration with future regulatory systems and APIs
Highlights
- Compliance-driven custom checklists for OC, CDC, and CC inspections
- Automated certification workflows ensuring consistent process adherence
- Seamless NSW Planning Portal integration for regulatory reporting
- Secure role-based permissions for certifiers, clients, and administrators
- Responsive web app optimized for all devices, enabling field and office use