Novated Lease Australia
Overview
Novated Lease Australia provides vehicle leasing solutions as part of employee salary packaging, supporting a broad base of drivers across Australia. To modernise the customer experience and improve internal efficiencies, Sentia was engaged to deliver a suite of digital tools for both mobile and web.
The native mobile app gives drivers real-time access to manage their lease, track budgets, submit fuel or EV electricity claims, and request documents with ease. To reduce the strain on customer service, features like in-app chat, automated document requests, and guided end-of-lease steps were built into the experience.
In parallel, Sentia also developed a web-based loan application platform to streamline lease applications and approvals, making it faster and easier for customers to get started.
These systems are powered by a scalable backend platform integrated with Catch-E, ensuring accurate data sync across payroll, leasing, and claims.
Visit Novated Lease Australia WebsiteHighlights
- Native iOS and Android apps for real-time lease management.
- Fuel, EV electricity claims, and fuel card management for both traditional and electric vehicles.
- Built-in chat support, document requests, and end-of-lease workflows to offload support teams.
- Backend API platform integrated with Catch-E for seamless data synchronisation.
- A loan application web app to simplify lease onboarding and approvals.
- Scalable, secure infrastructure supporting long-term growth and customer satisfaction.
